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At Digital Shopsparko, we focus on delivering high-quality digital products such as e-books, templates, graphics, tools, and downloadable files. Since all orders are digital and instantly accessible, our refund and return policy is structured to be clear, fair, and secure for all customers.

1. All Sales Are Final (Digital Products Only)

Because our products are delivered electronically, we do not offer refunds or returns once the digital file has been downloaded, opened, or delivered to your email.

This is a standard policy for digital goods to prevent misuse or unauthorized distribution.

2. Eligible Cases for Replacement or Redelivery

Although refunds are not provided, we do offer free replacement or redelivery in the following valid scenarios:

You are eligible for support if:

• You received the wrong digital product
• The file is corrupted, incomplete, or not functioning
• The download link is not working
• You did not receive the product due to a technical issue
• There was an accidental duplicate payment (verified by our system)

In such cases, we may:

• Re-send the correct file
• Provide a new download link
• Replace the file with a working version
• Issue a refund for duplicate payment only

You must contact us within 3–7 business days of your purchase.

3. Non-Refundable Situations

A refund or return request will not be accepted in these situations:

• You changed your mind after purchase
• You purchased the product by mistake
• You don’t have the required software to open the file
• You no longer need or want the digital item
• The product was downloaded successfully
• You misunderstood the product details or did not read the description

Please read product descriptions carefully before making a purchase.

4. Technical Issues / Product Not Received

If you face any technical issues such as:

• Download error
• File not opening
• Link expired
• Email not received

Please contact us.
We will verify the issue and send you a fresh download link within 24–48 hours.

5. Duplicate or Wrong Transaction

If a payment was made twice accidentally:

• We will refund the duplicate charge after verification from our payment gateway.
• Refunds for duplicate charges may take 5–7 business days to reflect in your account.

6. Unauthorized Use or Chargebacks

Filing a false chargeback after receiving the product is considered fraud.
We reserve the right to:

• Block your account
• Report suspicious activity to payment processors
• Take legal action if necessary

Please contact our support team before initiating any dispute.

7. Contact Us for Support

For any issues, replacements, or technical support, contact us at:

Digital Shopsparko Support Team
📧 Email: customerservice@digitalshopsparko.com
🌐 Website: Digitalshopsparko.com

We aim to respond to all queries within 24–48 hours.

8. Policy Updates

Digital Shopsparko may update this Refund & Return Policy at any time.
Changes will be posted on this page with a new “Last Updated” date.